A1: Our minimum recommended internet speed requirement for operation is 10 Mbps, however, as an internet streaming device the faster your speed the more enjoyable your experience.
A2: Superbox works almost anywhere in the world if you have a high-speed internet connection. You can bring it for traveling use.
A3: VPN services or IP unblocking services are not required to operate Superbox.
A4: Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.
A5: After payment, you will get your boxes within 3-5 days Superbox is shipped from the USA.
A6: Superbox is dedicated to providing ongoing, after sales support and technical support. Our valued customers will receive email response within 24 hours.
A7: Superbox software engineers will generally release a new update periodically.- about twice per year adding new stations and service.
A8: We ship all goods by USPS priority mail- larger orders will be shipped by DHL,UPS OR FEDX
A9: We accept, PayPal and all major credit cards